POETIC is seeking a bilingual clinical case manager with experience working with youth who have experienced complex trauma.  We are seeking a champion for our youth and families.  The ideal candidate will have experience assessing individual and familial needs within a strength-based and diversity-affirming lens.  We are seeking an individual with an entrepreneurial mindset, ability to develop strong community relationships, and ability to bridge the gap of access our girls often face.  Additionally, the candidate will embody POETIC’s 11 Core Values and possess a passion for professional growth.  

The Candidate will: 

  • Be proficient in both English and Spanish as this position requires speaking, reading, and writing in both languages. 
  • Have an understanding of how trauma (including racial trauma) impacts child development, ego development and family functioning.
  • Meet with POETIC youth, guardian and family member where they are and assist them in accessing resources. 
  • Be creative, have an entrepreneurial mindset, and willing to identify and break down barriers our youth and families face. 
  • Have a strong understanding of the juvenile justice and child protective services system, or have a strong eagerness to learn. 
  • Be available to every youth and family member 24/7 to problem solve and access the right support. 
  • Be proficient in communicating via social media.
  • Participate in the development of our clinical case management program and contribute to our body of research.  


POETIC Core Values: 

Trauma-focused:  We all have a history of boundaries being crossed without our permission or understanding.  We are not our past but are deliberate and mindful of our present and future.

Youth First:  We strive to always act for the greater good of POETIC girls, not our self-interest.

Evidence-Based:  We are rooted and guided in what is effective, yet agile enough to respond to change.

Social Justice and Culturally Responsive:  We believe in equity, we are not color-blind and we challenge the assumption of sameness.

Non-Judgmental: Daily, we practice a non-judgmental stance to ourselves and others.  We strive to view ourselves and others within a lens of compassion believing we are all doing the best we can – striving for a little better each day.

Honesty and Integrity:  We extend truth, even despite the consequences, as we value transparency and humility.

Self-Awareness: We are committed to the assessment of our personal strengths and areas of growth.  With humility and openness to learning, we will actively pursue opportunities and conversations that challenge us.

Balance: Valuable output is the greatest measure, not hours put in.  Anyone can keep busy, but that does not equate to productivity.

Assume Good Intent: Extend grace and understanding to fellow POETIC team members rather than allowing assumptions to drive reaction and behavior.

Teamwork:  We are stronger together – ask and offer help.

Amenable to Supervision and Professional Curiosity: With humility and an openness to learning, take the initiative to grow in your role and your profession.

There is no minimum education requirement for this role.  We are most interested in passion, experience and fit.


This position is a FT position.

There is no minimum education for this position.   If you feel that your experience aligns with this position, please email a cover letter and c.v. to opportunities@iampoetic.org.

Due to the high level of interest, we are not able to respond to emails/calls regarding this position.

Volunteer For POETIC

If you are a match with one of the skills below and want to learn more about joining our volunteer team, we would love to hear from you!

● Food Assistant: Sign up to pick-up critical food donations and deliver to Thanksgiving Tower (a drop location blocks from POETIC). Also could assist with grocery shopping, cleaning and stocking kitchen, preparing any of the three daily meals. Daytime, evening, and weekend opportunities.

● Office Assistant: Dedicate set hours each week to assisting with office coordination to include administrative support. Daytime opportunity. Assumes commitment of 4-8 hours per week.

● Teacher’s Assistant: Assist our teacher in helping students complete their specific coursework. Ability to tutor in various subjects at the junior high and high school level. Interest in teaching specific skills class (ex. nutrition, cosmetology, etc.). Daytime opportunity.

● Graphic Design/Social Media/PR: Use your creative skills to support POETIC marketing materials and social media content. This volunteer opportunity is done offsite. Flexible hours. Engagement with staff only.

● Salesforce Guru: Help staff fully utilize and troubleshoot our CRM software, Salesforce, to be most effective for POETIC.

● Photographer: Donate your photography skills to help capture images for POETIC’s photo library. Flexible hours. Daytime and evening opportunities.

● Fitness Professional: Seeking certified fitness professionals to lead classes for POETIC girls. Classes will happen on-site at POETIC. Background check required.

● CPA: Donate your time to assist with POETIC's accounting needs. The request is to take a working role owning execution of monthly accounting tasks. Flexible hours. Work can be completed offsite.

● Cleaning Crew: Sign up to help maintain a warm and welcoming environment for POETIC girls by donating time on Friday to clean and aid in ongoing organization at POETIC. Engagement with staff only.

●Cleaning Crew: Sign up to help maintain a warm and welcoming environment for POETIC girls by donating time on Friday to clean and aid in ongoing organization at POETIC. Engagement with staff only.

● Lead a Donation Drive: Rally your friends, family and network to gather much needed supplies for POETIC girls in the areas of personal care items, art supplies, school supplies, groceries, beverages, and snack food. Engagement with staff only.

● Build Welcome Bags: Support POETIC girls by creating welcome bags with essential items like toiletries and clothing for every girl we serve. POETIC staff will provide a list of recommended items. Engage a group of friends and build these fun bags for POETIC girls to enjoy.

● Retail Relationship Builder: Become an ambassador for POETIC girls and engage local retailers to donate gift cards, in-kind items and more to provide supplies critical to program delivery. Templated materials provided along with staff support.

● IT: Help POETIC staff with troubleshooting IT issues and concerns. Research potential technology donations and install new computers, programs, printers, etc. Background check required. Daytime and evening opportunities.

Thanks for your interest. We will get back to you right away.